Privacy Policy
Last Updated: January 1, 2025INDUX (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website indux.space and use our services.
1. Information We Collect
Personal Information
We may collect personally identifiable information such as your name, email address, phone number, company name, and mailing address when you fill out our contact form, request a quote, or communicate with us.
Automatically Collected Information
When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, and pages viewed. This data helps us improve our website and services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide quotes
- To deliver manufacturing and engineering services
- To improve our website and customer experience
- To comply with legal obligations
- To send relevant communications about our services
- To prevent fraud and ensure security
3. Legal Basis for Processing (GDPR)
If you are in the European Economic Area, our legal basis for processing your personal information includes:
- Consent: Where you have given consent for specific processing
- Contract: Processing necessary for our contractual obligations
- Legitimate Interests: Processing for our legitimate business interests
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers who assist in our business operations
- Legal authorities when required by law
- Business partners with your consent
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
6. Your Rights (CCPA & GDPR)
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your personal data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Opt out of the sale of personal information (CCPA)
To exercise any of these rights, contact us at privacy@indux.space.
7. Cookies
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. We use essential cookies for site functionality and analytics cookies to understand usage patterns.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL/TLS encryption for data in transit.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Email: privacy@indux.space
Phone: +1 (800) INDUX-00
Mail: INDUX, 1200 Industrial Boulevard, Detroit, MI 48201, USA